International Shipping Question
What are the Terms & Conditions of your international shipping policy?
International orders (shipped outside the United States) normally require 4-12 days for delivery. Please be advised international orders can sometimes be delayed in customs. Be sure to check your shipment tracking number (provided via email when the order ships) for delivery status.
We are not responsible for products confiscated by the legal authorities of your country or state; we advise you to check your local laws in advance, before ordering, if you suspect that your country bans any products.
International Shipping Duties and Taxes
Orders shipping to destinations outside the United States might incur duties and taxes. If duties and taxes are imposed on your order, they are due at time of delivery.* Please consult your local customs office for more details about your country's duties and taxes. We are not responsible for any import taxes, duties, or brokerages fees which may be incurred on your international order shipment. If you decline to pay the taxes due upon delivery of your order, the package may be abandoned/destroyed. We regret that we cannot consider requests for refunds under these circumstances.
If your country is not on our list shippable countries, please know that we are working hard to include services to your country in the future.
*Taxes imposed on Canadian orders may be due opon delivery or billed to the recipient after delivery.
International Holiday Delivery Policy
As orders shipping to international addresses are sometimes subject to customs delays, we unfortunately cannot guarantee holiday delivery for international orders. Please takes this into consideration before placing your order.
International orders (shipped outside the United States) normally require 4-12 days for delivery, in addition to the standard processing time.
International Post Office Box (PO Box) addresses
We regret that we cannot deliver to international post office boxes. A street address is required for international delivery. By accepting these terms & conditions, you agree that you are not providing a Post Office Box address for your shipment. In the event that your shipment is returned to us as undeliverable due to an international PO Box address, we will not be responsible for refunding shipping costs.
International Shipping Costs
International shipping charges vary by the products ordered and the shipping destination. Shipping charges are automatically calculated during the checkout process.